FAQ - Frequently Asked Questions
Why are you offering the SumoPayroll application for Free to startups (below 10 employees)?
So many hurdles to overcome for a start-up, we expect them to grow eventually thereby we can generate revenue when they upgrade to a paid plan, being a loyal customer for SumoPayroll. It’s a win-win situation for both SumoPayroll & the start-up
Is employee onboarding included in the free plan?
Yes, we do assist you to configure your company settings and onboarding your employees. However, you could do it on your own, as it is an easy-to-use self-explanatory application.
How long does SumoPayroll offer free for Start-Ups?
It is Free as long as your employee count is less than or equal to 10
Do you offer Bank Direct Deposit for free?
It is a free feature but bank charges & GST are applied
Can I select the add on modules i need?
Yes, you can select the add ons as per your requirement, the charges are applied according to the module you subscribe for alongwith the base payroll module
Can I unsubscribe a module?
Yes you can, you need to raise a request to support team but the cost will be effective from next renewal subscricption only
Is the Employee Mobile App Free?
It is an add on feature to be subscribed at Rs. 5 per employee per month
Does your free plan include all the features?
No, the free plan is limited to the payroll module only. Any other module if required can be subscribed to at an affordable cost per employee per month
Can I subscribe to any add on within the free plan
Yes, the base payroll module is free if your employee count is 10 or below 10, at the same time you can add on any module as per your requirement by paying the additional add on cost only
